Privacy Policy

Introduction

PALIoT Solutions Inc. ("PALIoT," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Falcon Intelligence Platform, or engage with our services.

Information We Collect

Information You Provide

• Contact information: Name, email address, phone number, company name when you request a demo, contact us, or create an account
• Account details: Login credentials and preferences for the Falcon platform
• Business information: Company details, supply chain data, and asset information necessary to provide our services
• Communications: Messages, inquiries, and feedback you send us

Information Collected Automatically

• Device and browser information: IP address, browser type, operating system, device identifiers
• Usage data: Pages visited, time spent on site, referring URLs, click patterns
• Cookies and similar technologies: See our Cookie section below

Platform Data (Falcon Intelligence)

When you use our Falcon platform, we process:

• Pallet location and movement data
• Temperature and handling telemetry from IoT sensors
• Custody and chain-of-custody information
• Operational analytics and performance metrics

This data is collected from your IoT-enabled assets and is processed to deliver our AI-powered supply chain intelligence services.

How We Use Your Information

We use collected information to:

• Provide, operate, and maintain our services and the Falcon platform
• Process demo requests and respond to inquiries
• Deliver real-time location intelligence, predictive analytics, and optimization recommendations
• Improve our AI models and platform performance
• Send service-related communications and updates
• Ensure security and prevent fraud
• Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share information with:

• Service providers: Hosting, analytics, and IT service providers who assist our operations under contractual obligations to protect your data
• Business partners: When necessary to deliver integrated supply chain services
• Legal requirements: When required by law, subpoena, court order, or to protect our rights, safety, or property
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and support our services.

Types of cookies we use:

• Essential cookies: Required for site functionality
• Analytics cookies: Help us understand how visitors interact with our site
• Functional cookies: Remember your preferences

Managing cookies: You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

Do Not Track: Our website does not currently respond to "Do Not Track" browser signals.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including encryption, access controls, and secure infrastructure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Platform data is retained according to your service agreement.

Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information:

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose
• Access your personal information
• Delete your personal information, subject to certain exceptions
• Correct inaccurate personal information
• Opt-out of the sale or sharing of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To submit a request, contact us using the information below. We may need to verify your identity before processing your request.

Virginia, Colorado, Connecticut, Utah, and Other State Residents

Residents of states with comprehensive privacy laws may have similar rights to access, delete, correct, and opt-out. Contact us to exercise these rights.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: